Rwanda Job Vacancy as a Teller From KCB
at KCB in Kigali
Job Title: Teller (KBC)
KCB Bank Group is the Premier East African Bank, owned and managed by East Africans. KCB Bank Group is a world class Bank, established in 114 years ago along the East African coast. The group has an unparalleled presence in five East African countries, providing banking services to over 120 million people across East Africa and Southern Sudan. KCB Bank Group has more than 200 branches backed by an expansive of over 400 Automated Teller machines (ATMs) across the region. Our mission is to consistently deliver quality financial products and services in the interest of all stakeholders, through best practice, in the dynamic markets in which we operate. As a Group, we value putting our customers first, working together as a team, being professional in everything we do, being willing to change and caring for the communities in which we operate.
KCB Rwanda S.A is the newest bank of KCB Bank Group. We opened our first branch in Kigali in December 2008 and we have since opened 8 more branches across Rwanda and we are in the process of opening two additional outlets in Kigali. Our network is spread across the width and breadth of the country in order to take our products and services closer to the marketplace. At KCB Rwanda S.A, we pride ourselves as a warm and customer friendly bank offering a full range of financial solutions through our innovative and dynamic management team. We are looking for self motivated, qualified Rwandan individuals, with the right attitude and a passion for the customer to join our team in the following positions:
Teller – Ref: KCBR 006/2011
The Bank tellers will be responsible for the delivery of business performance through excellent customer service and execution of operational banking services.
Key responsibilities* To serve customers ensuring a delightful experience for the customer * Make payments and receive deposits * Processing vouchers * Recording of all bank transactions * Reconcile various transaction accounts * Comply with procedures and controls
Qualification and Experience* University Degree preferably in a Business related field * 1 year experience as a teller in a Financial institution * Excellent interpersonal skills and ability to establish new client relationship
Skills and attributes* Good interpersonal skills and ability to establish new client relationships and generate new business * Excellent planning, organizing, problem solving and analytical skills * Possess strong leadership skills * Have the passion and commitment to deliver quality service * Ability to work effectively under pressure and tight deadlines * Works well in a competitive and challenging environment * Able to relate technical skills to a sound business process * Proficient in MS suites (Word, Excel and Power point)
If you believe you meet the above requirements, please submit your application including a detailed Curriculum Vitae indicating your current salary and benefits and copies of the relevant certificates, testimonials, daytime telephone contact and email address. The deadline for receiving applications is Friday, 10th June 2011.
Head of Human Resources
KCB RWANDA S.A. Kigali
For more information about KCB Bank Group, please visit our website www.kcbbankgroup.com
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